1. Information We Collect

We collect different types of information based on how you interact with our site and services.

a. Personal Information You Provide

• Name, company name
• Email address, phone number
• Business inquiries or messages
• Preferences for AI video services or consultations
• Uploaded files or assets related to video production

b. Automatically Collected Information

• IP address, browser type, operating system
• Device information (mobile, desktop)
• Pages visited, time spent, referral sources
• Log files and cookies for analytics

2. How We Use Your Information

We use your data to:

• Respond to service inquiries and client requests
• Service-related communication
• Improve our website, services, and user experience
• Ensure system integrity, detect and prevent fraud or abuse

3. Sharing & Disclosure

We may share data with:

• Trusted service providers: Web hosting, analytics tools (e.g. Google Analytics), CRM/email platforms
• AI infrastructure partners: For avatar rendering, voice generation, and video delivery (e.g. text-to-speech APIs)
• Regulatory or legal authorities: When required by law or legal processes
  We do not sell or rent your personal data.

4. Data Retention

We retain your personal data:

• As long as needed to provide services
• For internal analytics and records
• For legal or regulatory compliance

5. Cookies & Tracking Technologies

We use cookies to:

• Recognize repeat visitors
• Analyse traffic and site behaviour
• Enhance the user experience

We use cookies to:

• Essential: Required for site functionality
• Analytics: Help us understand usage patterns

You can control cookie preferences via your browser settings or through our cookie banner.

7. Third-Party Links

Our website may link to third-party tools or platforms (e.g., YouTube, Instagram). We are not responsible for their privacy practices. Please review their privacy policies before interacting.

8. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available at www.v4b.ai/privacy .Significant changes will be communicated via email or website notice.